Terms of Service

By using our website, submitting a contact or quote request form, communicating with us by phone or email, or hiring Synergy Painting to perform any services, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These Terms apply to all visitors, users, clients, and others who access or use our website or services. If you are entering into these Terms on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

Synergy Painting provides professional painting and remodeling services, including but not limited to:

• Residential interior and exterior painting
• Commercial interior and exterior painting
• Sheetrock and drywall repair
• Cabinet painting and finishing
• Wood staining — interior and exterior
• Epoxy floor coatings

All services are subject to the availability of our crew, weather conditions where applicable, and mutual agreement on project scope, timeline, and pricing. We reserve the right to decline any project at our discretion.

The specific scope of work, materials to be used, and project expectations for each individual job will be outlined in the written estimate or agreement provided to you prior to the start of work.

Synergy Painting provides free, written estimates for all projects. All estimates are based on an on-site assessment of the project scope and are valid for a period of 30 days from the date issued unless otherwise stated.

Estimates are based on the information available at the time of assessment and assume normal working conditions. The following may result in additional charges beyond the original estimate:

• Additional surface preparation required beyond what was visible or anticipated during the initial assessment
• Discovery of hidden damage such as rot, moisture issues, or structural concerns
• Client-requested changes to the scope of work after the estimate has been accepted
• Significant increases in material costs due to supply chain or market conditions
• Additional coats of paint or primer required due to unforeseen surface conditions

If additional costs are anticipated during the course of a project, we will notify you promptly and obtain your approval before proceeding with the additional work.

Payment terms will be outlined in your written estimate or service agreement. General payment terms are as follows:

• Deposit — a deposit may be required prior to the start of work for larger projects. The deposit amount will be specified in your estimate or agreement.
• Progress Payments — for larger or multi-phase projects, interim payments may be required at agreed-upon milestones.
• Final Payment — the remaining balance is due upon satisfactory completion of the project unless otherwise agreed upon in writing.

We accept payment by cash, check, and other methods as communicated at the time of your project. Payment is due in full upon receipt of your final invoice unless a payment plan has been specifically agreed upon in writing.

In the event that a check is returned due to insufficient funds, you will be responsible for any bank fees incurred as a result, in addition to the original invoice amount.

Project start dates are scheduled based on crew availability and are subject to change due to weather conditions, prior project delays, or other circumstances beyond our control. We will communicate any scheduling changes to you as promptly as possible.

Client Cancellations: If you need to cancel or reschedule a project, please notify us at least 48 hours in advance. Cancellations with less than 48 hours' notice may result in forfeiture of any deposit paid, as materials may have already been ordered and crew time allocated.

Weather Delays: Exterior painting and certain other services may be delayed due to weather conditions such as rain, extreme temperatures, or high humidity. These delays are at our professional discretion to ensure the best possible finish quality and are not subject to cancellation penalties.

Our Right to Reschedule: We reserve the right to reschedule projects due to crew availability, equipment issues, or circumstances beyond our control. We will provide you with as much advance notice as possible and work with you to find a mutually agreeable alternative date.

To ensure the successful and timely completion of your project, clients agree to the following responsibilities:

1. Site Access — provide safe and timely access to the work areas on the scheduled project days. This includes access to all rooms, surfaces, or areas to be painted or repaired.
2. Area Preparation — remove or relocate furniture, personal items, valuables, and fragile objects from work areas prior to the start of work. While we take every precaution to protect your belongings, we are not responsible for damage to items that were not moved prior to our arrival.
3. Pets and Children — ensure that pets and children are kept away from active work areas for their safety and to allow our crew to work safely and efficiently.
4. Utilities — ensure that electricity and water are available at the work site, as these may be required for certain services.
5. Accurate Information — provide accurate and complete information about the project, including any known issues with surfaces, prior coatings, or structural concerns that may affect the work.
6. Timely Decisions — respond promptly to requests for color selections, approvals, or other decisions that may be required to keep the project on schedule.

Synergy Painting is committed to delivering high-quality results on every project. We stand behind our work and address any workmanship concerns promptly and professionally.

Workmanship Warranty: We warranty our workmanship for a period of 1 year from the date of project completion. During this period, if defects in workmanship are identified — such as peeling, cracking, or significant fading attributable to application errors — we will return to address and correct the issue at no additional cost to you.

Our workmanship warranty does not cover:

• Damage caused by normal wear and tear, weather exposure, or environmental factors beyond our control
• Damage caused by physical impact, misuse, or neglect
• Issues resulting from pre-existing structural or surface conditions that were present prior to our work
• Color fading or chalking consistent with the normal lifespan of paint products
• Work performed or modified by others after project completion
• Issues resulting from client-supplied materials or paints

Material Warranty: Paint and material manufacturers provide their own product warranties. We use premium-grade paints and materials but cannot guarantee manufacturer warranties beyond what is offered directly by the manufacturer.

Synergy Painting is fully licensed and insured. We carry general liability insurance to protect against accidental property damage or bodily injury that may occur during the course of our work.

In the event of accidental property damage caused directly by our crew during the performance of services, please notify us immediately. We will work to resolve any such claims through our insurance carrier in a prompt and fair manner.

To the maximum extent permitted by applicable law, Synergy Painting shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages of any kind
• Loss of use, revenue, profits, or business opportunities
• Damage to items not properly moved or protected prior to our arrival
• Pre-existing damage to surfaces, structures, or property
• Delays caused by weather, supply chain issues, or circumstances beyond our control

Our total liability to you for any claim arising out of or related to our services shall not exceed the total amount paid by you for the specific service that is the subject of the claim.

By accessing and using our website, you agree to use it only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the site.

You agree not to:

• Use the website in any way that violates applicable local, state, national, or international laws or regulations
• Transmit any unsolicited or unauthorized advertising, promotional material, or spam
• Attempt to gain unauthorized access to any part of the website or its related systems
• Use automated tools, bots, or scripts to access or scrape content from the website
• Upload or transmit any viruses, malware, or other harmful code
• Impersonate Synergy Painting or any of its employees or representatives

We reserve the right to terminate or restrict access to our website at our sole discretion, without notice, for any conduct that we believe violates these Terms or is otherwise harmful to us, other users, or third parties.

All content on the Synergy Painting website — including but not limited to text, graphics, logos, images, photographs, and design elements — is the property of Synergy Painting and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without our express written permission.

You are welcome to share links to our website and reference our services for personal, non-commercial informational purposes. Any other use of our content requires prior written authorization from Synergy Painting.

If you believe any content on our website infringes on your intellectual property rights, please contact us at [email protected] with details of your claim.

These Terms of Service are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Georgia.

Dispute Resolution: In the event of a dispute between you and Synergy Painting, we encourage you to first contact us directly to resolve the matter informally. Most concerns can be resolved quickly and amicably through direct communication. Please reach out to us at [email protected] or (706) 920-6989 before pursuing any formal legal action.

If informal resolution is not possible, the parties agree to attempt to resolve the dispute through mediation before resorting to litigation. The costs of mediation shall be shared equally between the parties.

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. It is your responsibility to review these Terms periodically to stay informed of any updates.

Changes to these Terms will take effect immediately upon posting unless otherwise indicated. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

For material changes that significantly affect your rights or obligations, we will make reasonable efforts to provide notice, such as posting a prominent announcement on our website. However, we encourage you to review these Terms regularly regardless.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us. We are committed to responding to all inquiries promptly and transparently.

• Business Name: Synergy Painting
• Phone: (706) 920-6989
• Email: [email protected]
• Office Hours: Mon–Fri 7AM–7PM, Saturday 8AM–6PM

You may also visit our Contact Page to submit a message through our online form. We typically respond within one business day.