Privacy Policy

We collect information you voluntarily provide to us when you contact us through our website, call us, email us, or fill out a form requesting an estimate or more information. The personal information we may collect includes:

• Contact Information — your name, email address, phone number, and mailing or service address.
• Project Details — information about the painting or remodeling project you are inquiring about, including property type, scope of work, and desired timeline.
• Communications — any messages, questions, or other content you send to us through our website contact forms, email, or other communication channels.

We may also automatically collect certain technical information when you visit our website, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type (desktop, mobile, tablet)

We use the information we collect for legitimate business purposes, including:

1. Responding to Inquiries — to contact you in response to questions, estimate requests, or other communications you send us.
2. Providing Services — to schedule appointments, deliver estimates, and perform the painting or remodeling services you request.
3. Business Communications — to send you project updates, invoices, and other information directly related to your service with us.
4. Improving Our Website — to understand how visitors use our site so we can improve the experience and content we provide.
5. Marketing — with your consent, to send occasional updates about our services, promotions, or offers. You may opt out of these communications at any time.
6. Legal Compliance — to comply with applicable laws, regulations, or legal processes as required.

We do not sell or share your personal information with third parties for their own commercial purposes. We may share your information in the following limited circumstances:

• Service Providers — we may share information with trusted third-party service providers who assist us in operating our website, managing customer communications, or conducting our business. These providers are contractually required to keep your information confidential and use it only for the services they provide to us.
• Legal Requirements — we may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights, property, or safety of Synergy Painting, our customers, or others.
• Business Transfers — in the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

In all cases, we take reasonable steps to ensure your personal information is treated securely and in accordance with this Privacy Policy.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information.

We may use the following types of cookies:

• Essential Cookies — necessary for the website to function properly. These cannot be disabled without affecting website functionality.
• Analytics Cookies — help us understand how visitors interact with our website by collecting and reporting information anonymously. We may use tools such as Google Analytics for this purpose.
• Marketing Cookies — used to track visitors across websites and display relevant advertisements. These are used only where permitted.

Most web browsers allow you to control cookies through your browser settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our website.

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect the information we collect against unauthorized access, disclosure, alteration, or destruction.

Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our website. Access to your personal information is restricted to authorized personnel who need it to perform their job functions.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your personal information has been compromised, please contact us immediately at [email protected].

You have certain rights regarding your personal information. Depending on your location and applicable laws, these rights may include:

• Access — the right to request a copy of the personal information we hold about you.
• Correction — the right to request that we correct any inaccurate or incomplete information we hold about you.
• Deletion — the right to request that we delete your personal information, subject to certain exceptions required by law or legitimate business purposes.
• Opt-Out of Marketing — the right to opt out of receiving marketing communications from us at any time. You can do this by contacting us directly or by following the unsubscribe instructions included in any marketing emails we send.
• Data Portability — the right to request that we provide your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected] or call us at (706) 920-6989. We will respond to your request within a reasonable timeframe.

Our website may contain links to third-party websites, including our Google Business Profile and review pages. These links are provided for your convenience and informational purposes only. We do not control the content or privacy practices of any third-party websites and are not responsible for their privacy policies or practices.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site. The inclusion of a link to a third-party website does not imply our endorsement of that site or its practices.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] and we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

For significant changes that materially affect how we handle your personal information, we will make reasonable efforts to notify you directly, such as by posting a prominent notice on our website or sending you an email.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We are committed to addressing your concerns promptly and transparently.

• Business Name: Synergy Painting
• Phone: (706) 920-6989
• Email: [email protected]
• Office Hours: Mon–Fri 7AM–7PM, Saturday 8AM–6PM